Terms & Conditions

Effective Date: 05/04/2025

Welcome to Nowget Connect. By accessing our website, using our services, or subscribing to our Internet, Cable TV, or Home Phone plans, you agree to be bound by these Terms & Conditions.

1. Services Provided

Nowget Connect offers residential and business services, including:

  • High-speed Internet
  • Digital Cable Television
  • Home Phone Services

Service availability depends on your location and is subject to installation requirements, equipment availability, and service coverage.

2. Account Responsibility

You agree to provide accurate and up-to-date information when creating an account and are responsible for maintaining the confidentiality of your account credentials. All activity under your account is your responsibility.

3. Billing & Payments

  • Services are billed monthly and may include recurring charges, equipment rental fees, applicable taxes, and regulatory surcharges.
  • Non-payment may result in service suspension or termination.
  • Late fees may apply as permitted by applicable laws.

4. Service Changes & Cancellations

You may change or cancel services by contacting our support team at least 14 days before your billing cycle ends. Promotional pricing may be forfeited if services are downgraded or canceled early.

5. Equipment & Installation

All equipment provided (such as modems, routers, or set-top boxes) remains the property of Nowget Connect and must be returned upon service termination. You are responsible for any lost, stolen, or damaged equipment.

6. Acceptable Use Policy

Our services must not be used to:

  • Engage in illegal activities
  • Violate intellectual property or privacy rights
  • Distribute spam, malware, or harmful software
  • Disrupt or interfere with network performance

Violations may result in immediate suspension or termination of service.

7. Privacy

Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and safeguard your data.

8. Service Availability & Limitations

We strive to provide uninterrupted service but do not guarantee that our services will be error-free or continuously available. Planned maintenance and unforeseen outages may occur.

9. Limitation of Liability

Nowget Connect is not liable for any indirect, incidental, or consequential damages, including loss of data, profits, or business, resulting from the use or inability to use our services.

10. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on our website, and continued use of our services will indicate your acceptance of any changes.

11. Governing Law

These Terms are governed by the laws of the State of Washington, USA, without regard to conflict of law principles.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

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